Purchase of an alcoholic beverage and drinking for those under 20 years of age is prohibited by the law.
Payment Method
We use online settlement using credit card
Credit Card
《VISA》 《MASTER》 《JCB》 《AMEX》 《MUFG》 《NICOS》 《DC》 《UFJ》 《DINERS》 《RAKUTEN》 《AEON》
Online shopping site: http://www.remise.jp/
We use SSL encrypting your card number.
Delivery
SAGAWA EXPRESS CO.,LTD.
【Product Delivery】
Within 3 days after receiving your order.
(Weekends and Holidays are closed)
*We can only accept one delivery address per order. Please order separately if you have multiple delivery addresses.
*Please contact us if you have not received your product after one week
Return Policy
Please contact us within 7 days upon receiving our product. We will gladly offer an exchange if our product is damaged or incorrect.
Delivery Charges
| Prefecture | Hokkaido | Northern Tohoku | Southern Tohoku | Kanto | Tokyo | Shin-Etsu | Hokuriku | Chubu | Kansai | Chugoku | Shikoku | Kyushu | Okinawa |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Hokkaido | Aomori | Miyagi | Ibaraki | Tokyo | Niigata | Toyama | Shizuoka | Osaka | Okayama | Kagawa | Fukuoka | Okinawa | |
| Akita | Yamagata | Tochigi | Nagano | Ishikawa | Aichi | Kyoto | Hiroshima | Tokushima | Saga | ||||
| Iwate | Hukushima | Gunma | Fukui | Mie | Shiga | Yamanashi | Ehime | Nagasaki | |||||
| Saitama | Gifu | Nara | Tottori | Kouchi | Kumamoto | ||||||||
| Chiba | Wakayama | Shimane | Oita | ||||||||||
| Kanagawa | Hyogo | Miyazaki | |||||||||||
| Yamanashi | Kagoshima | ||||||||||||
| 120S 20k | \1,080 | \918 | \864 | \864 | \864 | \864 | \864 | \864 | \918 | \972 | \1,026 | \1,080 | \1,080 |
*Above fees include consumption tax
*\486 for cool delivery
・We can ship anywhere within Japan. One box can contain 12 bottles, above fees are for one package.
・Cool delivery can only contain less than 20kg per one package.
・Auto order confirmation mail does not always tell correct shipping fee, so we will send fixed order confirmation mail as soon as we checked.
Free shipping service
・Normal Delivery is free for orders over \20,000. Cool Delivery is free for orders over \30,000. (*both per One package except Okinawa) Delivery to Okinawa: You can receive \1,000 shipping fee discount, if you order over \20,000.
・You can receive \1,000 shipping fee discount plus free cool fee delivery, if you order over \30,000.
Miscellaneous
・You will receive an automated email from us when your order is processed. Please double-check the details of your order in the e-mail.
・If you did not immediately receive an automated email from us, there may be an error with your e-mail address. Please check one more time or use our contact form found in the 'Contact' page.
・There may be a case where our email could be misdirected into your spam box. This can occur if you are using free web mail such as @hotmail.com or @yahoo.co.jp. Please set your system to be able to receive email from info@mocarto.com.
・Please let us know if your contact details change.
・We have gift boxes available for 1 and 2 bottles. Please select a box together with your wine order.
Terms and Conditions
When you visit or shop at Mocarto.com, use Mocarto products or services, you agree to these conditions. Please read these Terms and Conditions carefully. In addition, when you use any current or future Mocarto Wines or visit or purchase from any business affiliated with Mocarto.com, whether or not included in the Mocarto.com site, you also will be subject to the guidelines and conditions applicable to such service or business.
PRIVACY
Our Privacy Notice also governs your use of Mocarto Wines. Please review it carefully to understand our practices.
ELECTRONIC COMMUNICATIONS
When you use Mocarto Wines or send e-mails to Mocarto.com, you are communicating with Mocarto.com electronically. You consent to receive communications from Mocarto.com electronically. Mocarto.com will communicate with you by e-mail or posting notices on this site, or through the other Mocarto Wines. You agree that all agreements, notices, disclosures and other communications that Mocarto.com provides to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included in or made available through any Mocarto Wines is the property of Mocarto or its content suppliers and protected by copyright laws of United States, Japan and international copyright laws. The compilation of all content included in or made available through any Mocarto Wines is the exclusive property of Mocarto and protected by copyright laws of United States, Japan and international copyright laws. All rights on the information provided in or through any Mocarto Wines and images, etc., are reserved.
LICENSE AND SITE ACCESS
Subject to your compliance with these Terms and Conditions and your payment of any applicable fees, Mocarto or its content providers grant you a limited, non-exclusive, non- transferable, non-sublicensable license to access and make personal and non-commercial use of Mocarto Wines. This license does not include any resale or commercial use of any Mocarto Wines; any collection and use of any product listings, descriptions, or prices; any derivative use of any Mocarto Wines or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms and Conditions or any Service Terms are reserved and retained by Mocarto or its licensors, suppliers, publishers, rightsholders, or other content providers. No Mocarto Wines, nor any part of any Mocarto Wines, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Mocarto. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of Mocarto (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other “hidden text” utilizing Mocarto’s name or trademarks utilizing Mocarto’s name or trademarks without Mocarto’s express written consent. You may not misuse the Mocarto Wines. You may use the Mocarto Wines only as permitted by law. The licenses granted by Mocarto terminate if you do not comply with these Terms and Conditions or any Service Terms
YOUR ACCOUNT
If you use any Mocarto Wines, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Mocarto.com does sell the Mocarto Wines for children under 20 years old.
Mocarto reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, photos and other content; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Mocarto reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you are deemed to have granted Mocarto a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are deemed to have granted Mocarto and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Mocarto for all claims resulting from content you supply. Mocarto has the right but not the obligation to monitor and edit any activity or content. Mocarto takes no responsibility and assumes no liability for any content posted by you or any third party.
INTELLECTUAL PROPERTY COMPLAINTS
Mocarto respects the intellectual property of others. If you believe that your work has been copied or used in a way that constitutes copyright infringement or other intellectual property, please follow our Notice and Procedure for Making Claims of Intellectual Property Infringement.
ESTABLISHMENT OF CONTRACT
If you order a product through Mocarto.com, this site will send you an “order confirmation” e-mail to you indicating order receipt confirmation and the details of the order. Your order is an offer to purchase the product. For all products sold by Mocarto.com, regardless of the payment method and shipping option you choose, your offer to purchase the product is accepted and a contract is established when this site sends you a “shipment confirmation” e-mail. For products sold by sellers other than Mocarto.com, a contract is established at the time that this site sends you a “shipment confirmation” e-mail. If you have ordered multiple products in one order and Mocarto.com sent you a “shipment confirmation” e-mail with respect to only a part of such order, then a contract will not be established concerning the other products until the “shipment confirmation” e-mail for those products is sent separately.
RETURN AND REFUND
Mocarto will start the refund procedure in order once we receive the returned item from you. The amount of time required to complete the refund process after you have returned the item will differ based on our processing capacity and the payment method selected. We will notify you by e-mail once the procedure is completed.
TRANSFER OF TITLE / RISK OF LOSS
Title for all items purchased on Mocarto.com will pass to you upon our delivery to the carrier regardless of the payment method and shipping option you choose. However, if items are lost due to intentional acts or negligence of the carrier before reaching the designated delivery address, Mocarto.com shall bear responsibility for such loss.
PRODUCT DESCRIPTIONS
Mocarto attempts to be as accurate as possible. However, Mocarto does not warrant that product descriptions or other content of any Mocarto Wines is accurate, complete, reliable, current, or error-free. If a product sold by Mocarto.com is not as described, please return it in unused condition. We will refund the price as your sole remedy for the inaccuracy.
OTHER BUSINESSES
Parties other than Mocarto operate stores, provide services, sell products or list advertisement on this site, and this site may link to sites of affiliated companies and certain other companies. Mocarto is not responsible for examining or evaluating, and does not warrant the products of such business or individual or the content of their Web sites. Mocarto does not assume any responsibility or liability for the actions, product and content of all these and any other third parties. You should carefully review their privacy statements and other Terms and Conditions.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE MOCARTO WINES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE MOCARTO WINES ARE PROVIDED BY MOCARTO ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. MOCARTO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE MOCARTO WINES OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED IN THIS SITE OR THE MOCARTO WINES, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MOCARTO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
MOCARTO DOES NOT WARRANT THAT THE MOCARTO WINES; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE MOCARTO WINES; MOCARTO’S SERVERS, OR E-MAIL SENT FROM MOCARTO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MOCARTO DOES NOT WARRANT THAT THE MOCARTO WINES; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE MOCARTO WINES; MOCARTO’S SERVERS, OR E-MAIL SENT FROM MOCARTO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MOCARTO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY MOCARTO WINES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. IF A PRODUCT SOLD TO YOU THROUGH THE MOCARTO WINES CAUSES YOU TO SUFFER PHYSICAL OR MATERIAL LOSS, AND SUCH LOSS IS ATTRIBUTABLE TO MOCARTO’S NEGLIGENCE, MOCARTO’S LIABILITY SHALL BE LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE OF THE PRODUCT.
LAWS IN CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting Mocarto.com, you agree that the laws of Japan, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Mocarto, and/or any other affiliates.
DISPUTES
In addition to venues permitted by law, the Tokyo District Court shall be designated venue as a non-exclusive for any dispute relating to your access to Mocarto.com or to products or services you purchase through Mocarto.com. However, for business customers, the Tokyo District Court shall be the exclusive venue for such disputes.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to Mocarto.com. Mocarto.com reserves the right to make changes to our site, policies and these Terms and Conditions at any time. If any part of these Terms and Conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Contact Details:
Mocarto Wines
3366-4 Nagakura, Karuizawamachi
Kitasaku-gun, Nagano
389-0111 Yu Sakakibara
090-3691-5136
info@mocarto.com
